Conversation with Gemini
mujhe meray shopify store ke liyay shipping policy likh kar do ye meray store ka name hai VENDORIN.STORE and ye meri gmail hai vendorinstore@gmail.com and ye mera phone number hai 03171737748
Zaroor, main aapke Shopify store VENDORIN.STORE ke liye ek mufassal Shipping Policy likh deta/deti hoon.
Yeh ek aam namoona (general template) hai. Isay apne asal shipping tareeqon (actual shipping methods), waqton (timelines), aur qeematon (costs) ke mutabiq tarmeem (customize) karna zaroori hai.
📦 Shipping Policy (Shipping Policy)
Store Name: VENDORIN.STORE Email: vendorinstore@gmail.com Phone: 03171737748
1. Processing Time (Order Tayyar Hone Ka Waqt)
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Sabhi orders ko 1-3 business days (kaarobari din) lagte hain process hone mein (yani, order ki tasdeeq, packing aur dispatch ke liye tayyari).
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Orders Sunday ya Public Holidays (aam ta'teel) par process nahi kiye jaate hain.
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Agar humein orders ki ta'daad (high volume) ki wajah se processing mein der hoti hai, toh hum aapko email ke zariye itte'la (inform) karenge.
2. Shipping Rates and Delivery Estimates (Shipping Ke Charges Aur Delivery Ka Andaz'a)
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Shipping charges aapke order ki total value (kul qeemat) aur delivery location (delivery ki jagah) par munhasir (depend) honge. Aap checkout page par apna mut'assir (accurate) rate dekh sakte hain.
| Shipping Option | Estimated Delivery Time (Processing Ke Baad) | Cost |
| Standard Shipping | 4-7 business days | PKR 250 (Ya $2) [Apni Asal Qeemat Likhein] |
| Free Shipping | 5-10 business days | Free on orders over PKR 5,000 [Apni Limit Likhein] |
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Note: Delivery ke waqt sirf ek andaz'a hain aur local postal/courier services ki wajah se badal (vary) sakte hain. VENDORIN.STORE der se delivery ke liye zimmedaar nahi hoga.
3. Shipping Confirmation & Order Tracking (Shipping Ki Tasdeeq Aur Order Ko Track Karna)
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Jab aapka order ship ho jaata hai, toh aapko ek Shipping Confirmation Email milega jismein aapka tracking number (tracking number) shaamil hoga.
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Tracking number 24-48 ghanto ke andar active ho jaata hai.
4. Customs, Duties, and Taxes (Customs, Duties, Aur Tax)
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VENDORIN.STORE international shipments (bain ul aqwaami orders) par lagu hone wale kisi bhi customs, duties, ya taxes ke liye zimmedaar (responsible) nahi hai.
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Yeh charges graahak (customer) ki zimmedari hain.
5. Damages (Nuksaan)
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VENDORIN.STORE tamam khepon (shipments) ki achi tarah packing aur quality check karta hai.
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Agar aapko apna order tuta-phuta (damaged) haalat mein milta hai, toh delivery ke 3 din ke andar barah-e-meherbani (please) humari customer support team (vendorinstore@gmail.com) se rabta karein.
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Saboot (Proof) ke liye packing aur product ki tasveer zaroori hogi.
6. Incorrect Shipping Address (Ghalat Shipping Address)
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Agar aapne checkout karte waqt ghalat ya adhura (incomplete) shipping address daal diya hai, toh jitni jald ho sake hum se rabta karein.
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Agar order dispatch (rawaana) ho chuka hai, toh VENDORIN.STORE address ki ghalti ki wajah se hone wale nuqsaan ya der ke liye zimmedaar nahi hoga.
Aakhri Qadam (Final Step):
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Barah-e-meherbani, is policy mein qaumi (domestic) ya bain ul aqwaami (international) shipping ke hawalay se apni asal details zaroor daal dein.
Kya aap chahenge ki main aapki Return/Refund Policy ka bhi ek draft taiyyar kar doon?
return policy bhi likh kar do
Zaroor, main aapke Shopify store VENDORIN.STORE ke liye ek mufassal Return and Refund Policy bhi likh deta/deti hoon.
Yeh bhi ek aam namoona (general template) hai. Isay apne asal waqton (actual timelines), shara'it (conditions), aur tarah (type) ki return policy ke mutabiq tarmeem (customize) karna zaroori hai.
🔁 Return and Refund Policy (Return Aur Refund Policy)
Store Name: VENDORIN.STORE Email: vendorinstore@gmail.com Phone: 03171737748
1. Return Timeframe (Wapas Karne Ki Muddat)
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VENDORIN.STORE kharidari ki tareekh se 7 din ki muddat ke andar products ki return (wapsi) aur exchange (tabadlay) ki ijazat deta hai.
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Agar 7 din guzar chuke hain, toh hum afsos ke saath return ya exchange ki darkhwast qubool nahi kar sakte.
2. Eligibility for Returns (Wapsi Ke Liye Zaroori Shara'it)
Return ke liye aapka product in shara'it par poora utarna chahiye:
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Original Condition (Asli Haalat): Item istimaal na kiya gaya (unused) ho aur usi haalat mein wapas kiya jaye jismein aapne usay masool kiya tha.
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Original Packaging (Asli Packing): Item original packaging mein hona chahiye.
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Proof of Purchase (Kharid Ka Saboot): Wapsi ke liye receipt ya proof of purchase zaroori hai.
Non-returnable Items (Jo Items Wapas Nahi Ho Sakte)
Darj zail items return ya exchange nahi ho sakte:
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Sale Items: Jo items sale ya discount par kharide gaye hon.
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Perishable Goods: (Maslan: Khane peene ki ashya).
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Personal Care Items: Jaisay ke undergarments, cosmetics, ya health products jin ki seal khol di gayi ho.
3. How to Initiate a Return (Return Ka Amal Kaise Shuru Karein)
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Humari customer support team (vendorinstore@gmail.com) se Email ke zariye rabta karein. Email mein zaroor darj karein:
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Apka Order Number.
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Wapsi ki Wajah (Reason for Return).
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Product ki Tasveer (agar damaged ya defective ho).
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Hum aapko return address aur aglay iqdamaat ki hidaayat (instructions) faraham karenge.
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Product ko hidaayat ke mutabiq wapas bhejna aapki zimmedari hogi. Shipping costs ki zimmedari graahak (customer) ki hogi, siwaye iske ke item defective ho.
4. Refunds (Raqam Ki Wapsi)
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Inspection (Jaanch): Aapka return item humein masool hone aur jaanch ke baad, hum aapko email ke zariye itte'la karenge ke aapki wapsi manzoor (approved) hui hai ya nahi.
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Processing: Agar manzoor ho jati hai, toh aapka refund 7 se 14 business days ke andar aapke original method of payment (original payment ke tareeqay) par automatically process kar diya jayega.
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Late/Missing Refunds: Agar aapko specified time ke baad bhi refund nahi milta hai, toh pehlay apne bank account ya credit card company se rabta karein. Agar phir bhi masla hal na ho, toh humse rabta karein.
5. Exchanges (Tabadla)
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Hum sirf un items ko replace karte hain jo defective (kharab) ya damaged (tuta-phuta) masool hue hon.
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Agar aap usay same item se exchange karna chahte hain, toh humein vendorinstore@gmail.com par email karein aur hum aapko aglay iqdamaat batayenge.